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<title>electronista | AppleCare News</title>
<link>http://www.electronista.com/</link>
<description>electronista is the leading source for electronic news. It offers news, reviews, discussion, tips, troubleshooting, links, and reviews every day. The best place for gadgets News. Period.</description>
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<title>AppleCare, Latest News, Headlines, Stories;</title>
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<title>Apple CEO Cook apologizes, makes changes to Chinese warranties</title>
<link>http://www.electronista.com/articles/13/04/01/complaints.about.iphone.replacements.force.response/</link>
<description>&#60;img align='left' src='http://photos.macnn.com/news/1203/timcook-foxconn.jpg' border='0' width='176' height='120' /><![CDATA[Apple CEO Tim Cook has posted an open letter to Chinese customers, announcing changes to the company's warranty policies in the country.  He explains that in the past couple of weeks the company has received a number of complaints, particularly in relation to the iPhone 4 and 4S.  The people charged that while customers elsewhere were getting full replacements for faulty hardware, Chinese customer...]]></description>
<guid>http://www.electronista.com/articles/13/04/01/complaints.about.iphone.replacements.force.response/</guid>
<pubDate>Mon, 01 Apr 2013 17:17:00 GMT</pubDate>
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<title>EU commissioner says Apple still ignoring warranty issues</title>
<link>http://www.electronista.com/articles/13/03/19/says.apple.breaking.law.in.21.european.countries/</link>
<description>&#60;img align='left' src='http://cdn3.macnn.com/news/1201/euflag-5.jpg' border='0' width='176' height='120' /><![CDATA[Apple is still failing to tell consumers about their warranty rights in many European Union countries, says EU Justice Commissioner Viviane Reding.  Last September Reding sent a letter to various governments encouraging them to take action against Apple to make sure it obeyed EU warranty laws.  But the case and the responses to her letter "have highlighted rather clearly just why the Commission c...]]></description>
<guid>http://www.electronista.com/articles/13/03/19/says.apple.breaking.law.in.21.european.countries/</guid>
<pubDate>Tue, 19 Mar 2013 15:38:00 GMT</pubDate>
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<title>Apple Australia ups warranties to two years, but keeps quiet</title>
<link>http://www.electronista.com/articles/13/03/18/some.apple.workers.allegedly.told.not.to.talk.about.new.rights/</link>
<description>&#60;img align='left' src='http://photos.macnn.com/news/1107/applestore-bondi.jpg' border='0' width='176' height='120' /><![CDATA[Apple has extended the default warranty on its products in Australia from one year to two years, but retail staff are being told not to advertise that fact, the Sydney Morning Herald reports. In January 2011 a new Australian Consumer Law came into force, mandating that many products come with a warranty of "reasonable" length, even if a manufacturer's stated warranty has expired. What constitutes ...]]></description>
<guid>http://www.electronista.com/articles/13/03/18/some.apple.workers.allegedly.told.not.to.talk.about.new.rights/</guid>
<pubDate>Mon, 18 Mar 2013 15:40:00 GMT</pubDate>
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<title>Belgium to sue Apple over AppleCare warranty marketing</title>
<link>http://www.electronista.com/articles/13/01/15/case.is.similar.to.italian.ruling.on.two.year.warranties/</link>
<description>&#60;img align='left' src='http://photos.macnn.com/news/1203/Apple-AppleCare-box-sm.jpg' border='0' width='176' height='120' /><![CDATA[Apple's practice of selling AppleCare extended warranties by advertising that it covers the unit for "an additional two years" has once again gotten the company in trouble in Europe, where local laws automatically extend warranties to two years. A lawsuit has been filed in Belgium that mirrors a case Apple lost in Italy over the issue. Apple changed its policy in Italy and paid a fine as a resu...]]></description>
<guid>http://www.electronista.com/articles/13/01/15/case.is.similar.to.italian.ruling.on.two.year.warranties/</guid>
<pubDate>Tue, 15 Jan 2013 08:27:00 GMT</pubDate>
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<title>Apple hit with $264,000 fine in Italian AppleCare case</title>
<link>http://www.electronista.com/articles/12/12/21/complaint.otherwise.resolved/</link>
<description>&#60;img align='left' src='http://photos.macnn.com/news/1203/Apple-AppleCare-box-sm.jpg' border='0' width='176' height='120' /><![CDATA[Italian regulators have issued Apple a final fine 200,000 euros, or about $264,000, over the company's handling of AppleCare warranties, reports say. Although the Autoritŕ Garante della Concorrenza e del Mercato notes that Apple has since fixed its warranty policies, it states that between March 28 and November 10, the company was continuing to fraudulently suggest that an AppleCare plan was neede...]]></description>
<guid>http://www.electronista.com/articles/12/12/21/complaint.otherwise.resolved/</guid>
<pubDate>Fri, 21 Dec 2012 17:31:00 GMT</pubDate>
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<title>Apple confirms removal of AppleCare from Italian stores</title>
<link>http://www.electronista.com/articles/12/11/13/option.still.being.sold.online/</link>
<description>&#60;img align='left' src='http://cdn1.macnn.com/news/1203/Apple-AppleCare-box-sm.jpg' border='0' width='176' height='120' /><![CDATA[Confirming yesterday's leak, Apple has officially stopped selling AppleCare in first- and third-party Italian retail stores, Reuters reports.  An Apple spokesman explains that the policy has actually been in effect since November 9th.  People can still buy AppleCare in Italy, but only through Apple's website.  An updated notice on the site explains that "AppleCare Protection Plan benefits are i...]]></description>
<guid>http://www.electronista.com/articles/12/11/13/option.still.being.sold.online/</guid>
<pubDate>Tue, 13 Nov 2012 22:20:00 GMT</pubDate>
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<title>Apple pulls AppleCare plans from Italian stores</title>
<link>http://www.electronista.com/articles/12/11/12/modified.online.option.may.be.only.remaining.plan/</link>
<description>&#60;img align='left' src='http://cdn1.macnn.com/news/1110/applecareplus.jpg' border='0' width='176' height='120' /><![CDATA[Apple is removing AppleCare as an option from Apple Stores and third-party retailers in Italy, a leaked email indicates.  The message is said to come from Apple Distribution International in Ireland, and adds that Apple is planning to discontinue phone-based AppleCare services in the country.  With those options excluded, it appears that the only way of getting AppleCare in the country will be buy...]]></description>
<guid>http://www.electronista.com/articles/12/11/12/modified.online.option.may.be.only.remaining.plan/</guid>
<pubDate>Mon, 12 Nov 2012 16:44:00 GMT</pubDate>
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<title>EU Justice Commissioner calls for probe of Apple warranties</title>
<link>http://www.electronista.com/articles/12/10/01/european.commission.limited.in.its.own.power.to.affect.situation/</link>
<description>&#60;img align='left' src='http://cdn1.macnn.com/news/1110/applecareplus.jpg' border='0' width='176' height='120' /><![CDATA[The European Union's Justice Commissioner, Viviane Reding, has asked the 27 countries in the Union to look into Apple's warranty policies, Bloomberg reports.  Letters sent to the countries specifically ask that they check whether Apple retailers have failed to advertise that customers have a right to a two-year warranty.  "Apple prominently advertised that its products come with a one-year manu...]]></description>
<guid>http://www.electronista.com/articles/12/10/01/european.commission.limited.in.its.own.power.to.affect.situation/</guid>
<pubDate>Mon, 01 Oct 2012 15:08:00 GMT</pubDate>
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<title>Apple responds to Honan iCloud hacking incident</title>
<link>http://www.electronista.com/articles/12/08/07/internal.policies.were.not.followed/</link>
<description>&#60;img align='left' src='http://cdn1.macnn.com/news/1105/icloud1.jpg' border='0' width='176' height='120' /><![CDATA[Apple has issued an official response to reports about Wired writer Mat Honan having his iCloud account broken into via AppleCare.  "Apple takes customer privacy seriously and requires multiple forms of verification before resetting an Apple ID password," the company tells Wired.  "In this particular case, the customerís data was compromised by a person who had acquired personal information about ...]]></description>
<guid>http://www.electronista.com/articles/12/08/07/internal.policies.were.not.followed/</guid>
<pubDate>Tue, 07 Aug 2012 15:06:00 GMT</pubDate>
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<title>Hacker tricks AppleCare into exposing writer's iCloud login</title>
<link>http://www.electronista.com/articles/12/08/06/mistake.wipes.out.wired.writers.digital.footprint/</link>
<description>&#60;img align='left' src='http://cdn2.macnn.com/news/1202/Apple-iCloudTVspot-sm.jpg' border='0' width='176' height='120' /><![CDATA[A writer for Wired, Mat Honan, says he has confirmed with both Apple and the hacker that victimized him that his iCloud account was recently compromised by a "social engineering" trick with AppleCare.  The hacker managed to get an AppleCare support staffer to skip security questions, and then reset Honan's password, giving the hacker complete access to anything tied to Honan's iCloud account or em...]]></description>
<guid>http://www.electronista.com/articles/12/08/06/mistake.wipes.out.wired.writers.digital.footprint/</guid>
<pubDate>Mon, 06 Aug 2012 13:37:00 GMT</pubDate>
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