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USB drives used to install malware in European ATMs, thousands stolen

12/31, 3:05pm

Attack required hole cut, patched in side of ATM to install software

A unnamed European bank chain fell victim to a software hack on its range of ATMs earlier this year, and researchers have figured out how it was done. The researchers, who wish to remain anonymous found that criminals cut holes in the armored exterior of machines, to plug in malware-laden USB flash drives installing code into the ATMs that allowed the thieves access to the cash dispensing functions of the device.

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Bank of America adds video chat with bank tellers to ATMs

04/05, 10:59am

ATMs in Boston to offer conversations with bank employees

Bank of America is adding video conferencing to its automatic teller machines. The video chat facility will allow bank customers to see and speak to tellers in order to perform more advanced bank transactions than would normally be available to an ATM user, as well as providing a more personal experience to users.

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