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Google Express expands to three more cities, offers subscriptions

10/14, 9:04am

Name change for same-day delivery service, new payment options offered

Google is expanding the reach of its same-day delivery service into more areas, as well as making a change to its name. Formerly known as Google Shopping Express, the new Google Express will open out from its existing San Francisco Bay Area, New York City, and Los Angeles operations, to cover people located in Chicago, Boston, and Washington, D.C.

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DHL starts drone deliveries to North Sea island as part of trial

09/24, 1:36pm

Shipping firm testing regular deliveries of supplies to island using drones

While companies such as Amazon and Google are exploring ways to use drones for deliveries in the future, DHL is starting to use the autonomus flying machines for some deliveries in Germany as part of a trial. The shipping company will be using a drone to transport packages to Juist, an island located in the North Sea which is home to around 1,700 inhabitants.

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Uber testing 10-minute food delivery service UberFresh in California

08/26, 5:10pm

Test taking place in Santa Monica, offers daily lunch item in three-hour window

Ride share service Uber is apparently looking to expand into some other functions, as the company is testing a service dubbed UberFresh starting today. The program is attempting to deliver lunch to people in a short time frame, utilizing a menu specific to the area being tested. The service is only being offered for a limited time, but a successful test could mean the program would be expanded further.

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Amazon allegedly aiming for Prime Air drone delivery launch in India

08/21, 6:05am

First Amazon Prime Air service could operate in Mumbai, Bangalore

Amazon's Prime Air drone delivery service will initially launch in India, according to a report. The retailer is allegedly preparing the service, which uses an army of automated flying drones to carry light parcels, to operate out of its warehouses in Mumbai and Bangalore, with a view to getting it up and operational this October.

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Uber tests Corner Store same-day deliveries in Washington D.C.

08/19, 2:44pm

Uber users can order from list of products for delivery to their location

Uber is testing potential delivery services again, by providing customers with goods from local retail outlets. Named Uber Corner Store, the experimental retail service will let Uber users request products from a list of over 100 items through the app, delivered shortly afterward to the customer by one of Uber's own fleet of drivers.

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Square acquires restaurant delivery service Caviar for estimated $90M

08/04, 6:11pm

Caviar purchase fills out Square restaurant service range

Payment processing service Square has acquired a food delivery service. The purchase, estimated to be worth around $90 million in stock, sees Square take control of Caviar, a start-up delivery firm which allows restaurants and other food-related establishments to offer deliveries of orders to customers, even if the business does not typically offer any delivery service at all.

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Report: Apple offers fastest delivery among online sites

07/30, 10:30pm

Averages 2.3 days to process and deliver, beating Amazon, clothing stores

Customer service analytics company StellaService has released a new report that ranks Apple as number one for online delivery speed, up from an eighth-place ranking in April. The iPhone maker captured the top spot for the first time in June with an average processing-and-delivery time of just 2.3 days, beating mostly online clothing outlets such as Abercrombie, Zappos, Nike and others. In a separate study that ranked all aspects of customer service, Apple was topped by J. Crew and Mr Porter.

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Amazon charges penny on book orders to avoid French free delivery ban

07/11, 9:38pm

French free delivery book ban circumvented with extremely-low Amazon delivery cost

Amazon is countering a law in France banning free shipping, by charging customers a single euro cent ($0.01) for orders. The law, put in place by the French government in an attempt to protect smaller bookstores from being squeezed out of the marketplace by the online retailer, is being circumvented by the technicality, with French lawmakers seemingly unable to hamper Amazon's sales efforts.

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Amazon gains patent for shipping items before orders are completed

01/19, 6:34pm

Anticipatory shipping patent directs products to customers mid-delivery

Amazon may start shipping items to customers before an order is completed in the future, if a recently-granted patent is anything to go by. The patent by the retailer for a "Method and system for anticipatory package shipping" was granted on Christmas Eve, with the proposed system potentially lowering the delivery times for customer orders.

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Amazon extends AmazonFresh same-day groceries to San Francisco

12/12, 7:58am

Same-day fresh produce delivery from Amazon costs $299 per year

Amazon has expanded its five-year-old grocery delivery service to San Francisco. Previously only available in Seattle and Los Angeles, AmazonFresh provides groceries and other fresh produce to customers with either same or next-day delivery, as the online retailer continues to expand its range of services and delivery options.

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Briefly: eBay Now's free delivery, The Rock smartwatch pre-launch

11/25, 1:30pm

eBay Now's same-day delivery service free until Christmas Eve

Auction site eBay announced today that its local shopping and delivery service, eBay Now, is offering free delivery from now until Christmas Eve on orders more than $25. The eBay Now service is available for customers in San Francisco and the Bay Area, San Jose, parts of New York City and Chicago for delivery of local products within an hour of ordering online.

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Amazon in talks to deliver orders to London Underground ticket offices

11/22, 12:27pm

Proposal could make use of 260 expected ticket office closures

Amazon is in discussions with Transport for London (TfL) to turn ticket offices for the London Underground system into delivery drop-off points, according to a report. Details of the talks surfaced after London mayor Boris Johnson revealed plans to make the Underground operate 24 hours per day by 2015, while also closing the majority of ticket offices in the network.

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Amazon provides Sunday delivery options to customers through USPS deal

11/11, 5:29am

Customers in New York, Los Angeles can receive orders on a Sunday

Amazon will start offering deliveries of orders to customers on Sunday, thanks to an unusual deal with the US Postal Service. Customers in metropolitan areas will be able to place orders on a Friday for arrival on the Sunday, and is the latest move by the online retailer to provide more delivery options for its customers.

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Verizon Wireless offers same-day delivery in Philadelphia

10/16, 10:35am

Same-day delivery option coming to New York, Dallas, San Francisco

Verizon Wireless is starting to offer customers that order online the option to receive their devices the same day. The delivery scheme, which rolls out in Philadelphia today, will see customers able to place an order through the website by 10am and have the in-stock item delivered to the customer's home by 7pm that day.

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eBay reveals Argos in-store delivery partnership, eBay Now in London

09/24, 7:18am

Pilot scheme adds eBay collection points to 150 Argos stores

Auction site eBay is launching a in-store pickup service in the United Kingdom, as well as expanding its eBay Now same-day delivery scheme outside of the United States. A partnership with retailer Argos will allow eBay users to order from 50 merchants and have goods delivered to a store, which in the case of the Click & Collect pilot, consists of 150 Argos branches across the country.

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RadioShack, Staples pulling Amazon Lockers from stores

09/19, 6:58am

Locker delivery from Amazon does not meet Staples criteria

Amazon Lockers are being pulled from Staples and RadioShack stores, after both brick-and-mortar retailers decided to pull out of the agreements. The removal of the units, which allows customers to ship deliveries to code-locked storage systems based in nearby stores rather than to their home or work, comes just under a year after they were installed.

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Briefly: Rogers Wireless Home Phone, Amazon UK delivery changes

07/23, 10:14am

Rogers launches Wireless Home Phone service using cellular network

Rogers has launched a new service, providing a home or small business phone service over its wireless network instead of through a standard wireline connection. The $29.99 Wireless Home Phone device connects to the Canadian carrier's network, provides ports for a cordless or corded phone, and is able to make and receive calls through the carrier's Wireless Home Phone plan for $10 per month.

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Amazon Prime extended to Canada, minus Instant Video

01/08, 12:03pm

No plans to offer streaming video with Prime in Canada

Amazon has launched its lauded subscription-based Prime delivery service in Canada. The all-you-can-eat delivery service offers users free two-day delivery across the country, though it offers a more stripped-down version of the retailer's own offering in the United States and the United Kingdom.

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Amazon pulls Prime pricing, confirms test of payment options

11/18, 8:34pm

Prime reverted to yearly-only charging

Amazon has stopped offering its customers a monthly payment option for its Prime service. The company recently included an option for US customers to pay $8 per month instead of $80 per year for the two-day delivery and Prime Instant Video streaming service, but has since switched it back to yearly-only.

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Amazon changes Prime pricing, adds monthly payment option

11/06, 7:08am

Monthly option more expensive, easier to afford

Amazon is testing out a different payment system for its Prime service. Traditionally set at $80 per year, the unlimited free two-day delivery service has been changed to allow for a monthly payment of $8 instead of a lump sum. While easier for customers to pay, opting away from the yearly payment works out to be almost $17 more expensive.

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US Postal Service to trial same-day deliveries in November

10/13, 5:54pm

USPS creating experimental Metro Post

The United States Postal Service (USPS) plans to start performing same-day deliveries. A filing to the Postal Regulatory Commission tells of an experimental service called Metro Post, designed for online retailers to provide same-day deliveries of goods to customers in metropolitan areas.

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