Subscribe to this page now.

T-Mobile tops J.D. Power's customer care survey

02/04, 5:05pm

T-Mobile tops J.D. Power

Wireless provider T-Mobile topped the rankings in the J.D. Power and Associates 2009 Wireless Customer Care Performance Study Volume 1, scoring 755 out of a possible 1,000 points and edging out competitors Verizon Wireless, at 749, and Alltel, which scored 744 points. The survey asked customers to rate their experiences when dealing with T-Mobile via a phone call with either a live rep or an Automated Response System, in person at a retail location and via the Web.

more

Electronista Sponsor

Electronista Newsletter

Free Technology and Gadgets Newsletter

  • We will not share your email address with anyone.

    toggle

    Most Popular

    Sponsor

    Recent Reviews

    Cambridge Audio DacMagic XS

    Every computer with a microphone or headphone port has one -- a digital to analog converter (DAC). There are nearly as many chipsets a ...

    D-Link Wi-Fi Smart Plug

    Home automation fans have been getting their fair share of gadgets and accessories in the last few years. Starting with light bulbs, a ...

    Razer Kraken Pro headset

    Gaming headphones are a challenge to get right, for a long list of reasons that are unique to the consumer buying them. Some shoppers ...

    Sponsor

    toggle

    Most Commented

     
    toggle

    Popular News