Q1 2011 report: Apple marke...

06/07, 1:35am

Apple jumps 26 percent, to 9.7 market share

RescueCom has released its first Computer Reliability Report for 2011. First quarter 2011 results showed Apple gaining market share, surging 26 percent to a 9.7 percent share -- mostly at the expense of Dell Computers. The growing popularity seems to have affected the company's reliability rating, however, as the computer and iOS device-maker fell from second to fourth place for the quarter. RescueCom has ranked Apple consistently at or near the top mark in reliability over years of tracking, and Apple was a close second as recently as the last rated quarter (Q4 2010).

RESCUECOM reliability ratin...

08/30, 6:15pm

Asus jumps to 1st, Dell finishes last

Apple has moved up to the second position in Rescuecom's latest computer reliability ranking. The company scored a lower percentage of calls and almost doubled its reliability score to take second place, with a result that would have been good enough for first place in the previous quarter. Asus had a huge, 400 percent jump in score to take first in the second quarter. Apple and Asus bumped IBM/Lenovo to third despite the company's improved numbers, while Toshiba and HP/Compaq maintained fourth and fifth, respectively, despite improved scores.

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