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Multi-hour TWC Internet outage caused through network maintenance

08/27, 12:29pm

Time Warner Cable blames issue during scheduled maintenance for Internet failure

Time Warner Cable's nationwide outage of its Internet and phone service earlier today was caused by a problem during routine maintenance, the company claims. The multi-hour fault, which affected a large proportion of its 15 million subscribers including 11.4 million Internet customers, has been rectified for the majority of affected subscribers.

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FCC requests merger details from Time Warner Cable, Comcast

08/22, 5:03pm

Charter swept up in FCC info dragnet, September 11 deadline for submissions

A request for information from the US Federal Communications Commission (FCC) has been submitted to Comcast and Time Warner Cable, demanding the pair detail its Internet and programming agreements before the merger is approved. Information sought includes broadcast deals with sports leagues, Internet network management such as that with Netflix traffic, consumer data caps, and other information deemed vital which may impact relations with customers should the deal be approved.

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Netflix signs interconnectivity deal with Time Warner Cable

08/20, 9:53am

Deal marks fourth major deal with Internet service providers

Netflix has signed a new peering deal, this time with Time Warner Cable. The deal now gives the video streamer interconnection deals with Internet service providers that cover about 68 percent of all the broadband customers in the US. Notably, the 32 percent it doesn't have deals with are smaller providers - largely carriers that have pro-net neutrality views, and haven't been found to limit or slow down Netflix traffic for users.

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Comcast, Time Warner pull funding from dinner honoring FCC's Clyburn

08/14, 7:10pm

Companies withdraw contributions after watch dog group call the donations suspect

Comcast and Time Warner Cable have withdrawn contributions to the Kaitz Dinner, a yearly event that celebrates diversity in the cable industry. News of the funding removal came after the Citizens of Responsibility and Ethics in Washington (CREW) objected to the contributions, as Federal Communications Commission (FCC) Commissioner Mignon Clyburn was being honored with an award at the event.

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Time Warner Cable rolls out TWC Maxx in Austin, future cities named

08/01, 12:13pm

Austin TWC Maxx upgrade includes connection speed increases, improved TV service

Time Warner Cable is expanding the TWC Maxx initiative it launched earlier this year in Los Angeles and New York City, by upgrading its network in Austin, Texas, along with seven other markets at a later time. Subscriber speed increases for its Internet service are touted, for both consumer and business customers, alongside an expansion of the TWC Wi-Fi network into the greater Austin area, and a new "all-digital" TV line-up.

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Dish Network asks FCC to block Comcast, Time Warner Cable deal

07/10, 8:00pm

Resulting company could have means to leverage control over the broadband pipe

In a memo from Dish Network's Senior Vice President and Deputy General Council Jeffrey Blum to the Federal Communications Commission (FCC), a series of meetings on July 7 indicate that the company has raised issues with the prospective merger of Comcast and Time Warner Cable. Believing that the combined business could utilize "choke points," it could leverage control over broadband to do harm.

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Comcast readies large lobbying army over Time Warner Cable deal

05/27, 4:20pm

Company ups lobbying firms to 40 in Washington, connections to public sector

Comcast has increased the number of lobbying firms employed in Washington DC to 40 since it started the merger process with Time Warner Cable. The Hill reports that it is one of the largest lobby teams ever in Washington, which has increased an already large group from 33 firms employed by the company.

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New York exerts regulatory power to examine Comcast-Time Warner deal

05/19, 6:33pm

Public Service Commission to conduct investigation over customer benefit

The New York State Public Service Commission (PSC) will take a deep look into the proposed merger of Comcast and Time Warner Cable, according to a statement released from Governor Andrew Cuomo's office. The commission will examine the proposed deal to see if the two companies coming together would be beneficial to Time Warner customers in the state.

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Comcast and Time Warner to unload 3.9 million customers on Charter

04/28, 12:58pm

Move to pave the way to merger will make Charter the second largest provider

Comcast Corporation and Charter Communications today announced that the companies have reached an agreement on a series of transactions that will see the Comcast-Time Warner Cable merger divest approximately 3.9 million customers. The sale is part of the terms of the deal, where Comcast has agreed to cede a portion of its subscriber so that its total is less than 30 percent of total cable company subscribers overall.

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Fan TV signs deal with Time Warner Cable, opens for pre-orders

04/22, 5:27pm

Streaming set-top box being offered to TWC subscribers

Fan TV, a set-top box from Fanhattan and designer Yves Behar unveiled last year, has signed a deal with Time Warner Cable, and has opened up for pre-orders. The device, which combines a number of streaming services in a similar way to the Roku and other media streamers, aims to streamline the viewing experience for users, and will be offered to Time Warner subscribers in the future.

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Charter considering ramifications of raising bid for Time Warner Cable

04/11, 1:20pm

Bid possible due to decline in Comcast stock price since merger announcement

Just a few short days after Comcast's hearing on Capital Hill, Charter Communications is said to be evaluating the notion of starting a bidding war for Time Warner Cable against Comcast. Potentially at stake are the subscribers that Comcast has promised to divest should the merger take place -- worth hundreds of millions of dollars annually.

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Time Warner Cable issues first Transparency report covering 2013

03/22, 9:51pm

Transparency report from TWC offers graphs instead of figures

Following in the footsteps of many other technology companies, including Verizon and Comcast, Time Warner Cable is issuing its first ever transparency report to the public. The report gives an indication as to the amount of requests by law enforcement for subscriber data and messaging information, covering the entirety of the year 2013.

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Cable industry losing video subscribers to Verizon, AT&T, cord cutting

03/18, 11:46am

Report notes six percentage point drop on cable company market share

According to data collated by the Leichtman Research Group, Comcast and Time Warner Cable are suffering under the weight of the economy and the "cord-cutting" movement. In 2013, Comcast lost 305,000 subscribers, with Time Warner Cable shedding 825,000. Combined, the pair will have 33.1 million customers, approximately two-thirds of the US cable company market.

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Comcast lobbyists funding 87 percent of TWC merger oversight officials

03/11, 12:15pm

Four committees have vast majority of members with Comcast funding

Comcast is scheduled to appear before Congress to defend its proposed $45 billion acquisition of Time Warner Cable. Records have recently been uncovered that show Comcast's political action committee having given contributions to 15 of 18 Senate Judiciary Committe members, and 32 of 39 members of the House Judiciary Committee. Both committees have scheduled hearings regarding the merger, and can allow -- or prevent -- the buyout from happening.

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Time Warner Cable hiking 'below the line' fees for 2014

02/19, 5:52pm

Most users will see $15 or more increase in monthly bills

Claiming that an increase in billing is giving better value to customers, Time Warner Cable is hiking subscription costs in nearly all of its markets. Fees are increasing for set-top box rentals by $1.26, on-screen guide access from either $0.50 or free to $3.27 per outlet, a modem lease fee being implemented at $6, and a new Broadcast TV Fee of $2.25.

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Comcast confirms merger with Time Warner Cable in $45.2B deal

02/13, 7:34am

Cable company deal covers 30 million subscribers, could complete by end of 2014

Comcast has announced it will acquire Time Warner Cable, confirming earlier reports. The purchase will see Comcast acquire 100 percent of TWC's 284.9 million shares, worth approximately $45.2 billion, with the stock-for-stock transaction exchanging each TWC share for approximately 2.875 CMCSA (Comcast) shares, or effectively $158.52 per TWC share.

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Time Warner Cable rumored to have approved $44.2B sale to Comcast

02/12, 10:25pm

Deal offers $159 per share for buyout

Reports of a finalized deal between Time Warner Cable and Comcast have begun to circulate. According to CNBC reporter David Faber, Comcast will be offering $159 per share to purchase Time Warner Cable. Any deal would be subject to Federal Communications scrutiny, and would likely take over a year to finalize.

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Time Warner Cable detail network upgrades in New York, Los Angeles

01/30, 3:03pm

Analog TV switch-off to free up bandwidth for faster connections

Time Warner Cable is planning to improve its Internet and paid television service in Los Angeles and New York under a new initiative, the cable company has revealed. Under the name "TWC Maxx," the company hopes to provide faster Internet speeds, a new TV experience, and a more reliable network, with work on the upgrades expected to start later this year.

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Briefly: HTC One KitKat inbound, TWC customers gain online A&E shows

01/24, 7:56am

HTC confirms Android KitKat for HTC One in testing, certification expected next week

Users of the HTC One will soon receive an update to Android KitKat, according to a posting on the company's Twitter account. The message states that the Android 4.4 update has "entered carrier labs" for final testing, and to expect certification sometime next week, though the update will probably take longer to actually reach the devices. When asked about a similar European release, the same account advised it did not have "anything official to announce at the moment."

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Time Warner Cable prepping Apple TV app?

12/09, 3:31pm

Exec hints at platform expansion

Time Warner Cable CEO Rob Marcus has fueled speculation that the company is preparing to bring its TWC TV app to the Apple TV platform. Speaking at a UBS investor conference in New York, the executive noted that the company is preparing to expand the range of supported platforms for the app, which is currently available on iOS and Android devices, game consoles and smart TVs.

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Time Warner, CBS peace deal hammered out, programming returning

09/02, 5:39pm

Programming block lasted one full month, channels returning 6PM EST

CBS and Time Warner Cable have come to an agreement for the cable company to continue to show CBS-owned programming for CBS stations in New York (WCBS and WLYW), Los Angeles (KCBS and KCAL) and Dallas (KTVT and KTXA). Programming on all networks will resume at 6PM ET today. The deal covers Showtime, CBS Sports, and the Smithsonian Channel, among others. The channel block lasted for 31 days before today's deal was signed.

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Time Warner Cable provides antennas, Best Buy credit for CBS blackout

08/23, 12:23pm

Free antennas for customers in four affected markets

Time Warner Cable is attempting to help customers affected by the CBS blackout by issuing free antennas. TWC is offering a free basic antenna to a limited number of subscribers in four markets, or the alternate option of $20 in Best Buy credit towards an antenna of their choice, allowing its customers access to view dark channels through over-the-air broadcasts.

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Time Warner Cable offers to make CBS 'a la carte' in letter to CEO [u]

08/05, 4:00pm

Letter using incendiary remarks, may not be entirely above board

[Updated with a statement from CBS] With negotiations continuing, Time Warner Cable's CEO Glen Britt says that the cable giant is ready to continue broadcasting CBS programming -- with certain caveats. A letter from the Time Warner CEO to his counterpart at CBS proposes that "Time Warner Cable immediately agree to resume carriage with the new economics TWC resultantly agreed to during our negotiations, while employing all the other terms and conditions of our recently-expired contracts." Interestingly, the letter also suggests to CBS CEO Les Moonves that Time Warner Cable could allow the programming on an a la carte basis, with 100 percent of the price remitted to CBS, allowing the free market to dictate if the CBS programming is valuable.

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Briefly: New Xbox 360 video apps, TWC TV on Samsung Smart TVs

07/31, 5:39am

Comedy Central, Nickelodeon apps go live on Xbox 360 in US

The Xbox 360 in the United States has received two more entertainment apps offering streaming video. The Comedy Central app provides unlimited access to the CC: Stand-Up library of 6,000 videos, with the Nickelodeon version offering full episodes of shows and animated shorts. Both require a paid Xbox Live Gold subscription, with Nickelodeon also needing a subscription to a relevant TV provider.

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CBS and Time Warner Cable negotiations extended through August 3

07/30, 4:00pm

Sources claim deal still distant, clock ticking on future disconnect

Time Warner Cable and CBS may not be agreeing on much at the negotiation table, but they have both decided to set a new 5PM EST Friday, August 2 deadline for the ongoing negotiations to keep the CBS content on stations in Boston, Chicago, Dallas, Denver, Detroit, Los Angeles, and Pittsburgh. Time Warner Cable briefly cut off some customers last night after a midnight EST deal-making deadline came and went with no agreement in place.

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CBS pulled from some Time Warner subscribers in LA, NYC, Dallas [u]

07/30, 12:22am

Extended negotiations cross the wire with no deal in sight

[Update: stations stay on for now, some still seeing outages] CBS and Time Warner Cable have failed to reach an agreement in extended rebroadcast negotiations. Time Warner customers in New York City, Dallas, and Los Angeles may or may not be receiving local CBS stations, Showtime, The Movie Channel (TMC), Flix, and the Smithsonian channel as a result of the failure, regardless of whether the subscriber is paying the premium. CBS now says that the companies have "agreed to continue discussions."

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Apple in talks for other Time Warner-like Apple TV apps

07/18, 1:27pm

Aims at pulling in fees from distributors

Apple is negotiating with "other big distributors" about Apple TV apps similar to the one it's working on with Time Warner, according to the New York Times. Sources involved in the talks explain that Apple is hoping to collect fees from distributors in return for improving their TV service. For cable providers, the deals would theoretically keep people paying for subscriptions, a worry in an age when services like Hulu, YouTube, and Netflix allow people to be free of cable or satellite packages.

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Hulu sale bidding period ends, no clear front runner

07/06, 11:53am

Five bidders in the running to purchase the media streamer

Bids for the latest attempt to sell Hulu closed on Friday at 2PM PT, with no clear leader. Reportedly at the top of the bidding with very similar offers are DirecTV, The Chernin Group, and Guggenheim Digital Media. Two other bidders allegedly behind the top three are Time Warner Cable, and equity firm Kohlberg Kravis Roberts. Beyond just undisclosed cash considerations, the conglomerate that currently own the digital video streaming service are evaluating content licensing provisions, which vary suitor to suitor.

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Report: Time Warner, Apple near deal for Apple TV content

07/02, 6:00pm

Subscribers would be able to access channels from within device

If a reported deal between Apple and Time Warner Cable goes through, subscribers for the latter will be able to access channels and programs directly through the Apple TV set-top box at some point in the near future, Bloomberg says. The move, if true, will be announced at some point later this year and continue the expansion of services Apple is offering directly through Apple TV so that users don't have to leave the environment to enjoy broadcast content. The negotiations follow on the heels of deals with HBO (owned by Time Warner) and Disney's ESPN.

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Time Warner Cable TV app launching on Xbox 360 later this summer

06/28, 11:34am

TWC TV app boasts 300 live TV channel streams, Kinect controls

Microsoft will be providing an app for the Xbox 360 that will allow Time Warner Cable customers in the United States to view live TV. The new TWC TV app, said to launch later this summer for TWC subscribers that also signed up for Xbox Live Gold, will provide up to 300 of the cable company's channel roster to the game console, and builds upon existing versions of the app on other platforms.

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TWC gives same access as iOS, Android users to web interface streamers

06/05, 8:12pm

Limits apply to out of home use, fewer channels, less on-demand programming

An update today by Time Warner Cable to its web portal has enabled the site's users and cable subscribers to access select On Demand and live TV channels from any Internet connection, not just the users' homes. The new utility is now parallel to the recent TWC TV app on the iOS and Android, and is available to both Mac and PC users.

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Time Warner in talks with Apple, MS, Samsung, about streaming video

06/04, 4:33pm

Could merge TWC TV app into Apple TV

Time Warner Cable is in talks with Apple, Samsung, and Microsoft for streaming video deals similar to the one it has with set-top maker Roku, CEO Glenn Britt hinted at today's Bank of America/Merill Lynch Global Telecom and Media Conference. "You should assume we're talking to everyone who makes devices like this, whether it's Samsung smart TVs, Apple, Microsoft," said Britt. Time Warner brought a TWC TV app to Roku boxes in March, letting people watch live TV without a separate dedicated cable box.

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First round of bidding for Hulu ends this week, four bids rumored

05/24, 4:20am

DirecTV, Time Warner Cable interested in streaming TV service

Four parties have allegedly placed bids to purchase streaming service Hulu, with the first round of bidding apparently due to end this week. Guggenheim Digital Media, DirecTV, and Time Warner Cable are said to be interested in the company, following a bid from former News Corp president Peter Chernin for a reported $500 million.

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Time Warner Cable enables away-from-home streaming on select channels

04/16, 6:30pm

TWC TV app to stream cable channels, local channels omitted

Time Warner Cable is revising its TWC TV iOS app, and is adding live programming outside of the subscriber's home on Apple mobile devices. As many as 11 live national news, sports, and entertainment channels will be available starting at 10AM EST on April 17, and include the Big Ten Network, the Pac-12 Network, the TV Guide channel, BBC America, MTV, Comedy Central, and Nickelodeon.

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Time Warner Cable upgrades Standard Internet download speeds

12/24, 7:55am

Customers to receive 15Mbps connection, up from 10Mbps

Time Warner Cable has boosted connection speeds for its Standard Internet customers for no charge. The free upgrade sees connections offered going from a downstream speed of 10Mbps to 15Mbps, an increase of 50 percent, with many customers already able to use the higher speed, though some neighborhoods will still have to wait for it to be rolled out.

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Time Warner Cable expands Essentials Broadband policy

12/04, 7:12pm

New TW Cable policy charges $1 per GB above 5GB

Time Warner announced today that it would be expanding its usage-based broadband policy to all of its systems save those in Hawaii. The Essentials Broadband policy, launched in Texas this past February, charges users on a per-gigabyte basis when they exceed a certain threshold. The policy will be rolled out to all Time Warner Cable systems by the end of this year.

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Cable companies to take on consoles with cloud gaming

09/25, 9:04pm

Verizon, Time Warner, AT&T plan gaming service

The major cable companies are looking to take a big step into the gaming sector, according to reports. Sources familiar with the cable companies' plans tell Bloomberg that they will soon be rolling out trials of a cloud-based gaming offering service, taking on game console makers such as Microsoft, Nintendo, and Sony. The trials are scheduled to begin later this year, with AT&T, Verizon, Time Warner Cable, Comcast, and Cox all working on offerings.

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TiVo, Verizon settle patent lawsuit with $250m payment

09/24, 11:45am

Verizon agrees to pay TiVo at least $250 million and the two cross-license patents

The legal patent dispute between TiVo and Verizon has been settled, with the latter paying the former about $250.4 million and monthly licensing fees. Verizon will fork over $100 million initially and then pay the remaining amount in quarterly installments until it's paid off by July 2018. The monthly fees will only apply to FiOS DVR users above a certain level.

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Time Warner Cable puts $25M towards NYC fiber access

08/28, 3:11pm

Fiber service roll-out in Brooklyn, Flatiron, Financial districts

Time Warner Cable is investing $25 million into expanding fiber-based broadband in New York City. Boasting speeds of up to 1 Gigabit per second, the new network will be built in Brooklyn and parts of Manhattan and hopes to gain new business-based customers with high data throughput requirements, including those situated in the Flatiron and Financial districts.

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Verizon calls foul on T-Mobile spectrum protest

04/27, 8:40pm

Carrier accuses rival of hypocrisy

Earlier this month, T-Mobile went to Washington to protest Verizon's planned purchase of Advanced Wireless Services airwaves from cable companies, writing a letter (PDF) to the FCC urging the regulatory body to block the spectrum sale. Now, Verizon is turning the tables on its competitor, accusing T-Mobile of hypocrisy in a letter of its own.

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Time Warner Cable gearing up IPTV streaming for Roku, more

04/27, 8:15pm

Roku set-tops to get TWC live TV streaming

A leak late Friday has revealed that Time Warner Cable is planning to offer live TV on media hubs. The Engadget tip had Roku being the first of multiple devices that would stream IP-based TV. The Roku implementation wasn't clarified, but would presumably go through a custom Roku channel.

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Time Warner Cable iOS, Android apps add local sports

04/20, 5:10pm

At least eight channels added to three markets

Time Warner Cable (TWC) has added a variety of local networks to its app available for the iPad, iPhone (App Store), Android 4.0 devices (Google Play), and TWCTV.com. Eleven channels have been added to most of New York City; Eight channels to the Dallas, Texas area; and nine to the Charlotte, North Carolina market.

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Verizon offers to give up some 700MHz space for cable deal

04/18, 1:55pm

Verizon uses 700MHz as bargaining chip

Verizon has said it would put up some of its 700MHz wireless spectrum up for sale if it's cleared to go ahead with its cable company spectrum deal. The move would give up sections of the A and B blocks of 700MHz space it runs in Austin, Los Angeles, Miami, New York City, Philadelphia, and San Francisco. Its plan wouldn't directly affect the existing LTE network, which runs on the C block.

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TWC TV app updated for Android 4.0, roots require a trick

04/17, 4:25pm

TWC TV app gets update for Android 4.0 streaming

As expected, Time Warner Cable has updated its TWC TV app (free, Google Play) to work seamlessly on Android 4.0-powered devices. It now allows live streaming of TV content, but those who couldn't wait for the official Android 4.0 update to reach their handsets and have gone on and rooted their handsets won't have success. The app will not work on such handsets, though there may be a workaround.

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Verizon wireless now offered with Time Warner Cable bundles

04/13, 8:45am

Verizon and Time Warner start on new partnership

Verizonís controversial $3.6 billion acquisition of AWS spectrum licenses from cable companies initiated late last year has now borne fruit with its wireless services now being offered with Time Warner Cable bundles. When the deal was first announced, it was intended that Verizon would partner with the cable companies to help expand their services. Time Warner explains in its FAQ that the new bundle now offers customers the opportunity to also enjoy content wirelessly on mobile devices as well.

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Comcast's HBO Go on Xbox 360 goes live

04/09, 10:55pm

Xbox 360 can now get HBO shows on Comcast

As promised, Comcast on Monday switched on its HBO Go support for the Xbox 360 on Monday. Viewers who have a Comcast cable subscription and the console can sign in and watch nearly all of HBO's catalog on-demand. Unlike the Xfinity TV app, though, viewing counts towards the 250GB data transfer cap.

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Comcast subs getting HBO Go on Xbox 360 early next week

04/06, 5:00pm

HBO Go gets clearance for Comcast owners at last

Comcast sent word Friday of plans that confirmed rumors of imminent HBO Go on Xbox 360 support. Gamers would get access to the premium cable channel's on-demand shows in streaming form "early next week." The sign-in for HBO Go will be the same as for the already-active Xfinity TV.

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HBO Go on Xbox 360 said close for Comcast, Time Warner Cable

04/04, 2:55pm

Comcast, TWC near deal on HBO Go at last

HBO Go is close to overcoming its absence on Comcast and Time Warner Cable, sources hinted Wednesday. Multiple people linked to the talks explained to the New York Times that the cable providers were "close" to a deal. Comcast could be active as soon as this week, while Time Warner Cable's timing wasn't as certain.

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TiVo sues back vs. Motorola, Time Warner over DVR patents

03/26, 1:55pm

TiVo tries to hold off Motorola suit with its own

TiVo picked an SEC filing to disclose that it had fired back against a 2011 Motorola lawsuit with one of its own. The new complaint, which also includes Motorola customer Time Warner Cable, accuses the two of violating its key Time Warp patents, including for simultaneous DVR recording and watching, converting TV to digital video, and performing functions on a live stream. The filing, as it wasn't a court document, was short on details.

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Verizon meets with Congress regarding spectrum approval

03/21, 3:35pm

Verizon argues no other place to buy spectrum

A currently ongoing trial US Congress' Senate Judiciary Committee will hear testimony from Verizon about its buy of AWS spectrum from cable companies that include Comcast, Time Warner Cable, and Bright House. During the meeting, Verizon said it would continue to develop its FiOS fiber optic service into which it's already invested some $23 billion and that customers will see no decrease in choices or increased prices from the move due to marketing agreements between cable companies and Verizon, John Eggerton tweeted. The provider's representatives also said it's a good steward of spectrum and is more efficient than some others at using it.

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