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Hands On: iTunes 12.2.0 (OS X)

07/01, 4:07pm

Our music library just got a whole lot bigger

It's been called over-complicated, it's been called confusing, but it's also been called the place where you keep all your music by nearly everyone in the civilized world. That last has now changed: it's the place you get to almost all the music ever created in the history of the world, and then some. Okay, maybe no,t but we had -- hang on, let's check -- 9,692 songs yesterday and today we have (counts on fingers) 30,000,000, give or take the Beatles. The new iTunes 12.2 for Mac brings some minor changes, and one massive one with the introduction of Apple Music to OS X.

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Leak in iTunes 12.2 shows Apple will update iPod lineup

07/01, 12:56pm

Shuffle, Nano, Touch to continue, but no obvious visible changes seen

An image buried inside the resources of iTunes 12.2 offers a surprising revelation to iPod fans: Apple's iPod lineup, which has seen diminishing sales for years, will get another -- though possibly final -- hurrah, with new color options and likely upgraded processors and storage. All three of the company's current iPod models -- the wearable Shuffle, the diminutive Nano, and the full-sized "iPhone with no phone," the iPod touch -- will see new colors, including strong shades of blue and pink, as well as the now-expected gold option.

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Analysis: Apple Music and Beats One

07/01, 12:06am

The MacNN staff look at today's massive litany of releases by Apple

It's that time again -- Apple has hit us all with a flood of releases, and leading the pack are Apple Music and Beats One. Join Managing Editor Mike, MacNN Editor Charles, and writer William for a discussion of all the hits, misses, and we discuss if we should keep the wheel in the sky turning for what's on tap, or if Apple's new offering is little more than a rainbow in the dark.

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Apple finally launches iTunes 12.2, capping day of software updates

06/30, 6:20pm

Update brings Apple Music, fixes to the venerable music player

Breaking: As predicted, Apple has just made iTunes 12.2 available for OS X users, as of 6PM ET. While not yet available through the iTunes update menu, the package can be seen and downloaded through the App Store's update tab. The software, which was expected earlier today to coincide with the launch of Beats 1 and Apple's paid music services, brings a revamped set of free and paid services to the music-management program, replacing iTunes Radio and making other minor interface changes to align with the iOS release.

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Mac users seeing request to upgrade to unreleased iTunes 12.2 [u]

06/30, 4:53pm

Lack of update preventing Apple Music from arriving on Macs

[Update: iTunes 12.2 now released at 6PM ET] While iOS users are experiencing changes related to Apple Music, Mac users are also seeing things fall into place, but at a far slower pace. Before Mac users will be able to use Apple Music and listen to Beats 1, they will have to upgrade iTunes from the current version 12.1.2 to version 12.2 -- an update which is currently unavailable to download by users, and is conspicuous by its absence on a day when Apple has overloaded it servers with a plethora of major, minor, and security updates.

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Users reporting iTunes Match issues as Apple Music launches

06/30, 1:08pm

Virtual music storage locker hit with problems; workaround revealed

The launch on Tuesday of Apple Music appears to be wreaking havoc with existing users of iTunes Match, the company's virtual music cloud storage service. Reports beginning yesterday and worsening today indicate that users who have not or are unable to currently update their iOS version to the just-released 8.4, as well as Apple TV users, are seeing issues including duplicate entries for artists and playlists, inaccurate album art, and a general inability to download or stream songs.

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Apple to release iOS 8.4 tomorrow, upgrade iTunes Match in fall

06/29, 1:14pm

Virtual locker included with paid Apple Music, to expand to 100,000 songs

Through confirmations, now-deleted posts, and a series of tweets, Apple has revealed that iOS 8.4 will be released tomorrow, June 30, at 8AM PT (11AM ET), and SVP of Internet Software and Services Eddy Cue has clarified how iTunes Match and the paid Apple Music subscription service will work together. In addition, Senior Director of Apple Music (and former Beats CEO) Ian C. Rogers revealed that with the arrival of iOS 9, the cloud music locker both services share will expand to hold 100,000 or more songs.

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Beats 1 billboard debuts in Times Square ahead of debut

06/25, 11:08am

New always-on radio station will be free, debuts June 30

As the countdown progresses towards the launch of iOS 8.4 and the arrival of new features and services for Apple's Music app, the company has invested in a billboard to promote one of the principle free new features: the Beats 1 radio station, which will be free of charge to all users of iTunes. A new, gigantic billboard for the service is now live in Time Square in New York City, host Zane Lowe tweeted.

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Beats 1 offers teaser as iTunes Radio migrates

06/18, 12:50pm

Genre-based stations remain, but non-functional outside US

Following the addition of a Music service sign-up sheet (non-functional) in Apple's latest iOS betas, on Thursday the Music app for iOS 8.4 and iOS 9 also gained a teaser trailer for Apple's forthcoming Beats 1 radio station and a new "Radio" tab that offers a number of revamped "genre" stations inherited from iTunes Radio. Like Beats 1 itself, the radio stations will be free to listen to for all users, alongside their own music libraries.

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Indie music, news publishers hesitant to sign on to Apple Music, News

06/17, 6:55pm

Misunderstandings, free trial, terms threaten to derail diversity of sources

While major publishers and record labels are on board with Apple's planned streaming service Apple Music and article aggregator News, independent music labels and news-oriented publishers -- who last week complained about being left out of such announcements -- now say that the terms Apple is offering contain problematic clauses or conditions. For music labels, the three-month free trial is the issue; for news publishers, it's Apple's requirement to opt out.

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Pointers: organizing music through extra iTunes libraries

06/12, 2:05pm

Simple solution for music, audio, even photos and movies

We've written some Pointers entries previously about iTunes -- frequently, in fact -- and that's mainly because in addition to be a vast program that does a lot of different things -- on top of the syncing and the playlisting and the jukeboxing and the app or media purchasing and the podcast listening and the movie watching and now the Apple Music subscribing -- it also has a fair few features under the hood that tend to get underused when they are even known about. Today, you'll uncover another one.

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Apple Music launches June 30, Android version follows this fall

06/08, 3:10pm

Revamps Beats Music, iTunes Radio in new unified effort

Apple on Monday fulfilled expectations by debuting its Apple Music re-branding, which takes in iTunes on iOS, the former Beats Music, and iTunes Radio in a new effort to capture the wave of subscription-based streaming music services. Intended to both steal users from existing streaming services as well as expand the market generally, Apple has invested in a number of prominent musical and industry figures as well as a new emphasis on human curation of music in its efforts.

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Pointers: Yes, you can still burn a music CD in iTunes

05/29, 11:50pm

Era of iPods, streaming music do not eliminate CDs entirely just yet

Today's Pointers column is inspired by a lamentation from a veteran Mac user of our acquaintance who expressed some regret over the upgrade to iTunes 12 (he had jumped several versions in finally doing the upgrade). Among the other changes the recent version had introduced, he was convinced that Apple had removed the ability to burn music CDs, which he still found useful. In case others are laboring under this misconception, this column will show you that yes, CD music burning is still doable in iTunes 12.1 in 2015.

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Living With: iTunes

05/20, 7:25am

More than a dozen years with the maligned music player

I can see me doing this now, ripping a track off a CD of mine for the very first time. I was in my living room, it was Orinoco Flow by Enya, and I was ripping it onto my PowerBook G3. Can't quite tell you when it was, can't even be sure that iTunes existed then, but I remember how peculiarly, deliciously weird it felt having that music continue playing after I took the CD out.

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Pointers: Creating a podcast, conclusion

05/06, 6:19pm

Despite all the time, effort, money, podcasts can be richly rewarding

Over the last five weeks on the Wednesday Pointers column, we have gone through the steps involved in creating a podcast, from choosing a good mic (do not use your built-in mic or some cheapo piece of crap) to packaging and hosting the files iTunes needs to send potential listeners your way. So far, we've learned that podcasts are more than just capturing an entertaining conversation, or at least they should be, and that there's as much of a technical effort required as a creative one.

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Apple plans late June launch for revamped iTunes, despite obstacles

05/06, 12:48pm

Company pushing forward despite reports of record company reticence, federal investigations

Speculation and unconfirmed reports have run rampant over Apple's progress in its effort to revamp its iTunes music services, with recent reports suggesting the company may have difficulty hitting its planned June target for formally introducing both a revised Music app for iOS in the forthcoming iOS 8.4, and a significantly revamped iTunes Radio and Beats Music streaming service designed to compete with Spotify. Various reports, however, claim obstacles -- ranging from music label reluctance to federal investigations.

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Briefly: More BBC Radio 1 Beats hires, iMovie update, App Analytics

05/01, 6:04pm

Apple poaching more BBC Radio 1 producers for upgrade to Beats Music, iTunes Radio

Following the hiring of influential former BBC Radio 1 DJ Zane Lowe in February as part of both iTunes Radio and a speculated revamp of the Beats Music service, a trade magazine for the music industry has reported that as many as four other top producers for Radio 1 are leaving to join Lowe to work on the revamped subscription service at Apple, which could be announced as early as June's Worldwide Developer Conference.

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Apple enlists iTunes to solicit American Red Cross donations to Nepal

04/27, 4:12pm

Series of earthquakes leave 3,600 dead, aid urgently needed in stricken country

Following a major earthquake and series of aftershocks on Saturday in the small nation of Nepal, Apple has set up a special iTunes page for donations to the American Red Cross to aid in disaster relief. Visitors can donate in denominations ranging from $5 to $200, with 100 percent of the proceeds going to the charity to help survivors and the families of the estimated 3,617 who have been reported as killed by the quake.

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Pointers: getting started with Spotify

04/17, 10:44am

Get the good and avoid the irritating features of streaming music

There are other streaming music services, and you can well argue that there are better ones, but Spotify is winning the war to become the Hoover, Xerox, and iPad of its class: the brand name that somehow becomes synonymous with the idea. At least, nobody tells you what their favourite iTunes Radio station is, no one in the world sends you links to Pandora, and it's like few people have heard of Beats Music. Yet. However, Spotify is known even by normal people, and it is a way in to the whole streaming music subscription concept.

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Apple updates iTunes, declares 2009 MacBook Pros obsolete

04/09, 5:58pm

New 12.1.12 version of iTunes adds support for OS X Photos, iOS 8.3 syncing, more

Apple has updated its iTunes music software for OS X separately of its 10.10.3 release yesterday. The new version, 12.1.2, adds support for the OS X Photos application that was included in 10.10.3, though it also still supports iPhoto. The update brings sync support for Photos to sync to iOS devices. It has also added support for syncing with iOS 8.3, and made general "refinements" to the Get Info display in iTunes, as well as improving overall stability.

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Pointers: Manage Duplicate Tracks in iTunes (OS X)

04/06, 9:41am

How to remove duplicates – and when not to

Don't follow this Pointers tutorial until you've read it all first: you could end up deleting tracks from your iTunes library that you don't intend to. Apple has provided tools that make up for how preposterously easy it is to end up with five copies of the same song, but while they are good and you can make them more exact, they are not perfect. Then there are ways to undo mistakes, but since deleted songs go to the trash, you could well empty that before finding out that you wish you hadn't.

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Trent Reznor helping design overhauled iOS Music app, says NYT

03/25, 9:11pm

Beats integration, iTunes overhaul likely to be on agenda for WWDC in June

A new article in The New York Times describes in some detail the alleged transition plans Apple is undertaking to transform both iTunes and Beats Music, it's acquired subscription streaming service. Among other details, the report assigns roles to iTunes Radio chief Zane Lowe, who until recently was a top BBC Radio 1 DJ, and describes musician Trent Reznor as a "point man" on an iOS Music app overhaul.

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Apple media storefronts see widespread but brief outage

03/25, 2:54pm

Connectivity down globally, but issue resolved by 11:30AM ET

A widespread but apparently brief outage was reported to have affected Apples online digital storefronts this morning, such as the App Store, iTunes Store and Mac App Store. The problem appeared to occur worldwide, but Apple's System Status Page did not acknowledge the issue until hours after it was resolved, which occurred at approximately 8:30AM Pacific. The company suffered a much longer and more severe outage just two weeks ago.

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Apple alters iAd purchases for iTunes Radio, adds Customer Match

03/20, 9:02am

Move intended to capture more of the burgeoning digital audio ad market

Apple has brought its iAd platform to iTunes Radio, and is now offering programmatic ad buying. Alongside the new offering, the Cupertino company is giving ad buyers additional customer targeting ability, with Apple's "Customer Match" tool which indexes customers based on iTunes purchases and behavior in its app stores, linked to an automatic IDFA mobile identifier, rather than manual pairing.

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Pointers: making a station in iTunes Radio

03/18, 6:16pm

A little fine-tuning will result in delightful listening

Apple's iTunes Radio is one of those things that is criminally underused by most Mac and iOS users, and its a shame: the service is really very good -- and with a tiny amount of effort, can be as, or more, enjoyable than even Pandora One or the other subscription streaming music services, not to mention cheaper. In this post, we're going to show you how to create, and then fine-tune, a custom station that features music you love and compatible new discoveries.

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Apple app, media stores return, internal DNS issue rectified

03/11, 5:13pm

Outage may have cost apple up to $8 million in lost media sales

After nearly a 12-hour downtime, Apple's Internet-facing services such as the iTunes Music Store, iOS App Store, iBookstore and Mac App Store have returned. Apple calls the issue related to an "internal DNS" problem, and with estimates of hourly revenue at about $1 million an hour, this may be the most costly Internet service outage ever.

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Apple experiencing global outages for online stores, services [u]

03/11, 8:32am

Mac App Store, iTunes Store preventing users from buying content

[Update: Apple acknowledges issues] A range of Apple's online services are experiencing issues, with the majority of problems relating to the company's online stores. The iTunes Store, App Store, and Mac App Store are all apparently having issues loading up elements of some store pages, though the issues are also apparently affecting back-end services as well as those on the consumer side.

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Briefly: Product placement, iPad EDU changes, 'Serena' on iTunes, more

03/06, 6:47pm

AppleCare now handling support for Beats Music, Apple Pay for Business

Apple will now handle support for Beats Music customers, along with businesses offering Apple Pay, through its AppleCare division, according to reports. Previously, Beats Music support was handled by an outsourced firm, but has now been moved in-house after the company was acquired by Apple last year. The move to offer support to businesses implementing Apple Pay will encourage more companies to do so. There is also a specific Merchants support hotline for Apple Pay for those already using the system.

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Revamped Beats Music, iTunes streaming coming in June, sources say

03/05, 5:24pm

Timing for overhaul set for around WWDC; Android version might continue?

Apple is now aiming for a revamp of its Beats Music streaming service, which will see the offering tied in more closely to both iTunes and other Apple products and services, to happen in June -- right around the time of the expected Worldwide Developers Conference, which is likely to happen on June 8–12, according to sources familiar with current plans. In addition to retaining the personalization and hand-curated recommendation features, Apple may be planning to lower the monthly cost.

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Briefly: Yerba Buena gets signage, iTunes tweaked for indie labels

03/04, 9:06pm

SF's Yerba Buena Center gains Apple signage for the 'Spring Forward' event

Crews are putting up banners, signs, and other decorations to transform the Yerba Buena Center in San Francisco into an Apple auditorium for the March 9 "Spring Forward" event, where Apple is expected to offer a general update on its various initiatives as well as formally debut the Apple Watch, which will arrive in stores some time in April. As reported earlier, Apple is also building on an extension to the center that will likely serve as a showcase room for the press to try out the new Apple Watch.

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Hands On: Footpath (iOS)

02/25, 10:54am

Clever route map for walkers

Footpath -- usually $1 but at time of review free on the App Store -- is a route map app for walkers and runners that does one thing very well. We would like it to do just a little more for the ambulatory, but it's one of those apps you'll play with just to see how it works.

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Apple on the hook for $533M lawsuit payout over in-app purchase tech

02/25, 7:34am

Patent troll owns patent, Apple claims patent too broad and covered by others

Apple has been handed a rare loss in a patent licensing trial. The Cupertino manufacturer has been ordered to pay patent aggregation company Smartflash, a non-practicing entity, $532.9 million for willful infringement of the company's patents in iTunes and in-app purchase processing. The trial was held in Tyler, Texas, the "rocket docket" of patent courts, and notoriously friendly to patent trolls.

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AOL logins for iTunes ending, Apple ID to be required for access

02/23, 3:50pm

Migration assistant set up; users have until March 31, or could lose purchases

Along with the death of AOL logins for use in Messages, the ability of AOL members to use AOL credentials to log into iTunes and its various stores is ending next month, Apple reports. The move, which appears to have been instigated by AOL, will mean that users who use AOL logins will need to migrate to an Apple ID in order to preserve purchase records and access to purchased items from iTunes, the iOS App Store and the iBookstore.

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Apps: iTunes for Windows, Kayak, NBC, The Sims 4, Yelp, Snapchat

02/18, 5:41pm

Wide variety of app updates bring instant hotel rooms, streaming video, bug fixes, more

A number of apps for both iOS and OS X have received notable updates lately, ranging from the official NBC app gaining live streaking to Kayak adding a service that allows same-day discounted hotel rooms. Apple has updated iTunes 12.1 specifically for Windows users, while Snapchat now lets users play music while snapchatting. Yelp has added translations of reviews to its own app, and The Sims 4 has debuted on the Mac.

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Apple hires prominent DJ Zane Lowe from BBC Radio 1

02/15, 1:18pm

UK-based music tastemaker heading to United States for Apple job

Apple will soon be getting more help with its musical ambitions, as it has reportedly hired BBC Radio 1 DJ Zane Lowe. The New Zealand-born radio personality, known in the United Kingdom as a tastemaker and helped launch the musical careers of stars including Adele and the Arctic Monkeys, will be quitting the station next month before moving to the United States to work with Apple.

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Briefly: Free Better Call Saul premiere, Google Helpouts closing

02/15, 7:38am

First episode of Better Call Saul free on iTunes, Google Play

Better Call Saul, the long-awaited spin-off to Breaking Bad, is now available on iTunes and Google Play. The premiere episode of the series, which is set in the years before the protagonist becomes Walter White's lawyer, is free to acquire from both services, with extra episodes priced at $2 each or $17 for the season pass in standard definition. The high-definition version on iTunes costs $3 per episode and $26 for the entire season.

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Pointers: Create Ringtones in iTunes on your Mac

02/13, 7:20am

Making the fiddly easy

Look, we're writing this as much for ourselves as for you. Every time we hanker to add a new sound effect to our text messages or a whole new ringtone to our iPhones, we sweat through the steps and end up seriously wondering if Apple deliberately makes this hard. So that you and we have one place we can look up when we want to do this, here's this Friday's Pointers tutorial on making yourself wish you'd never bothered -- we mean on getting through this as quickly as you can.

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Hands On: Silver Screen 1.1.1 (OS X)

02/10, 4:28pm

Stream any video, from nearly any original source, to your Apple TV

One of the very handiest things about Apple TV is that with it, you can use your television to watch any video on your Macs -- except you really can't, if you operate outside Apple's garden at all. If that video is in iTunes by hook or by crook, you're all set. If it isn't -- and we know you have some that isn't -- then you need to buy Silver Screen: it will stream any video, of just about any format, to your TV.

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Hands On: ControlAir (OS X)

02/10, 7:46am

Fun and promising music controller, but it's not quite there yet

If you have a minute, go get the free ControlAir app just for the fun of seeing it work. It's a way of controlling the music your Mac plays, and doing so by gestures rather than pressing any buttons. Given that it is meant for people who are working at their Macs, it doesn't seem a gigantic saving, waving your finger in the air instead of using it to press down on the keyboard's Skip button. Except pushing buttons was never this entertaining.

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Pointers: iTunes Family Sharing (OS X, iOS)

02/02, 3:50pm

Everything you need to know about communal e-living

It didn't take long after the first release of iTunes for some enterprising writers to produce books on how to use it. They were enterprising, and the books sold, but surely most people bought them out of curiosity: how can you stretch talking about iTunes for an entire book? If you managed to make "click on the iTunes icon to open it" last for an entire chapter, what would the rest of the book cover? Back in the day, iTunes was a very smart and very simple piece of software for letting you play music.

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Briefly: Amazon Echo improves music options, Dixons Carphone carrier

02/02, 7:42am

Amazon adds iTunes, Spotify, Pandora music options to Echo

An update to the Amazon Echo has added more options for music playback. Recode reports the Internet-connected speaker now offers voice control for Spotify, iTunes, and Pandora, when the Echo is paired with a device that has the required apps installed. Improved responsiveness, question accuracy, and more voice commands have also been touted for the device, which has yet to have a wider release outside of its invitation-only testing.

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Apple updates iTunes to version 12.1, adds Notification widget

01/29, 8:26pm

Widget allows at-a-glance song info, opportunity to purchase through iTunes Radio

On Thursday, Apple released iTunes 12.1, a minor update for Yosemite users only that brings only one new feature, along with a general improvement in syncing performance with iOS devices. The big change is that the program now includes a widget that can be optionally added to the Mac's Notification Center. This will allow users to control and get info on a playing song at a glance, whether the user is listening to their own library or to iTunes Radio.

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Apple introduces 'Free on iTunes' section at iTunes Store

01/26, 9:13am

Appears to replace defunct Single of the Week

Apple has launched a new area on the iTunes Store in the US, simply dubbed "Free on iTunes." rel='nofollow' The section highlights free song and TV downloads. Some musical examples include singles from Waters, Sharon Van Etten, The Babies, and Penguin Prison. TV content includes episodes from Backstrom, 12 Monkeys, The Musketeers, and other shows.

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Apple quietly ends Single of the Week promo on iTunes

01/13, 11:08am

May hint at discontinuing all iTunes freebies

Apple appears to have ended its free Single of the Week promotion on iTunes, visitors note. No tracks have been offered in the first two weeks of 2015, and a person on Apple's support forums claims to have been told by iTunes Support that the company has officially dropped the initiative. It's missing from iTunes Stores across the globe.

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Hands On: Discovr (iOS)

01/09, 12:03pm

Discover new music with surprisingly intuitive app

Finding new music is a difficult task, especially when the radio has become a collective pool of the same 15 songs over and over, almost regardless of station. Streaming service Pandora is a safe bet for many Americans, though that often requires sitting through hours of familiar or similar music in hopes of finding a few undiscovered gems. What are you supposed to do if you're short on time, but equally short on tunes? You try something new, like Discovr, by Filter Squad , which aims to help you find new music you'll love by just knowing your current favorites.

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Streaming music jumps 54 percent in 2014, downloads fall nine percent

01/02, 3:35pm

Industry trends hurting Apple

Tracking data from Nielsen SoundScan indicates that on-demand streaming of music content (including audio and video) rose 54 percent in 2014, from 106 billion song streams to 164 billion. At the same time, sales of digital albums fell nine percent, to 117.6 million; sales of individual songs dropped even further, down 12 percent to 1.26 billion. Combined physical and digital album sales slipped 11 percent, to 257 million.

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Apple cements 14-day refund policy for European iTunes purchases

12/29, 12:26pm

Refunds previously just loosely allowed

European shoppers now have a definite 14-day window in which to claim refunds for iTunes Store purchases, according to updated support documents (PDF). Customers can ask for a refund "without giving any reason," the documents say, and in most cases simply need to find the "Report a Problem" tool. In other instances -- namely those involving iTunes Match, Season Pass, Multi-Pass, or unredeemed iTunes gifts -- a person has to contact iTunes Support.

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Apple's Iovine negotiating for more Beats Music exclusives

12/29, 11:01am

Looks to copy success of Beyoncé album launch on iTunes

Beats co-founder Jimmy Iovine -- whose company is now owned by Apple -- is in negotiations with a number of artists about securing more exclusives for Beats Music, sources claim. The idea is reportedly to copy the success Beyoncé and Apple had with an iTunes exclusive, Beyoncé by Beyoncé, in December of last year. Iovine is known for his connections in the music industry, which include acts like Will.i.am, Pharrell Williams, Kanye West, Nicki Minaj, and Gwen Stefani; Minaj sometimes advertises Beats products via placements in her videos. A potential obstacle, though, is opposition from record labels, which typically don't like artists signing their own side deals.

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Apple offers Boxing Day iTunes sales for UK, Canadian customers

12/26, 4:44am

US customers get holiday channels on iTunes Radio instead

As was the case last year, Canadians are once again getting a sale on selected albums in iTunes as part of a "Boxing Day" event, part of a traditional observance throughout Canada and a number of other Commonwealth countries. The UK iTunes Store is also having a sale on hit albums, but doesn't label the event as a "Boxing Day" sale. US users don't get a sale, but are instead enjoying special holiday channels on iTunes Radio, which remains unavailable in the UK and Canada.

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Apple opens up official iTunes page on Tumblr

12/22, 12:33pm

Early marketing focuses on 'Best of 2014' content

Apple has expanded its presence in social media, with a new Tumblr blog dedicated to iTunes. At the moment, the site focuses mainly on Apple's Best of 2014 content, in categories including movies, music, TV, and books. The company has had very little presence on Tumblr so far; it launched a page dedicated to the iPhone 5c in March, but has otherwise ignored the site.

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